I just wanted to send you a thank you note for doing such a wonderful job on replacing all the windows in my house. All of my friends and relatives stop by to check it out, and they all want your number. If I had to rank your service between 1 and 10, I would mark down an 11—OUTSTANDING. I am very satisfied, especially with your service. You responded to all the calls I made and that is the kind of service I admire. I like to deal with businesses who keep their word. Well done and keep it up. Thanks again and best wishes to you and your business.